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Change Agent Services Facilitation: Collaborative Change Implementation We deliver scalable collaborative strategy, culture and sustainability implementation for organisations and groups in transition. Facilitation process for alignment of stakeholders, stimulating innovation, changing direction, making sense of the situation, developing plans for implementation, getting things done. Conferences & Meetings, Kick-off meetings, annual retreats, issue resolution, strategic planning, problem-solving, decision-making, and feedback meetings, Cultural change, Intelligent Team Games, experiential learning. DIY: Design & Scripting of large scale and complex group experiences. QUEST | Facilitating Change Toolkit: 24 Core, integrated and supporting tools.
Mentoring: Mentoring of facilitators and change agents through change programs. Leadership mentoring.
Mediation:
When to use a Facilitator Conferences; Mergers & Acquisitions; Restructures& Relocations; Team Building; Kick-off Meetings; Strategic Change; Reorganisation; Cultural Evolution; Knowledge sharing; Problem solving; Workshops; Whole company meetings; Market research; Strategic planning; Interactive MC
What if your lowest paid employee has within them the idea that will grow and sustain your business for a lifetime? How would you know? How will you find out? Everything you need for a lifetime of success in business and life is already available either within you and within your reach - you just don't know it yet. That you or your lowest paid employee, have the seeds to next big idea or a solution to that problem is not as crazy as it sounds. Whilst strategy and direction come from the hierarchy, innovative ideas and solutions are available everywhere. By aligning formal structures with and informal networks you'll be able to solve problems and apply strategy with unexpected ease. We will change your world by helping you tap into the inner resources of you and your team. Our role is to help you facilitate business growth, performance improvement, strategy & innovation, sustainable change and corporate & personal healing. You will benefit from improved sales and profits, continuous innovation, clear strategy, increased energy, full buy-in to change, reduced fear and elimination of blame. We do this by working with business owners, leaders, change agents, boards of directors, partners, employees, customers and other stakeholders to:
We serve organisations of all sizes and in all sectors. Our clients range Australia's best known brands to SMEs and individual leaders and change agents.
Change Facilitation Applications Businesses are continually evolving in order to survive and prosper. The creation of a strategy is increasingly an evolving process rather than a fixed project. Such a process needs to engage larger numbers of people in the organisation to ensure that all relevant facts are considered and that optimal solutions are created. Such wider participation also ensures greater degrees of ownership and understanding to enable successful change.
We have
the tools & processes to help clients in the following types of situations:
A frequent response in trying to bring about better performance is to restructure or establish new functions. The key issues are to establish some rapport within the group of people, to understand each others' roles and how they can work together. Inevitably, it takes time to establish a fully performing team but the process can be accelerated by an early workshop to create a more effective team.
We have
helped new or restructured teams in variety of situations including:
Most of the required knowledge lies within the organisation but can be readily supplemented with small amounts of expert knowledge. Hence we have helped clients by designing and facilitating workshops which use internal expert presenters for disseminating requisite knowledge to a wider audience. Content experts have been included as appropriate.
Examples of
such workshops are:
People in organisations often behave in similar ways because they share the same values and beliefs (at least to some extent). This enables more efficient communication and working. Hence the interest in 'changing the culture'. However cultures evolve over many years and are unlikely to be changed overnight other than by radical management overhaul and even then culture can endure. Even with this proviso, culture is an important and pervasive issue which needs to addressed.
We have
worked with clients to influence culture: As corporate healers we provide essential therapy to businesses traumatized by mergers, acquisitions, restructures, market shake-outs, extended below par performance or leadership change. Our methods help eliminate ingrained fearful, negative and self limiting cultures that lead to high levels of staff turnover, stress and sick leave and missing performance targets. We do this by developing leadership skills, stimulating cross functional knowledge sharing and communication, team reconstruction, whole business involvement in strategy planning, self coaching systems for all employees, stimulating creativity and innovation and above all having fun at work.
The business case for better meetings is clear. Terrible meetings seriously impact business performance. The opportunity time lost in appalling meetings is irrecoverable. The ROI on the massive time invested in dreadful meetings cannot be justified. The seven deadly sins of meetings as published in Fast Company Magazine April/May 1996 include:
Underlying Principles
Steps towards innovation
What could be achieved if innovation and performance were seamlessly integrated? The organisational structure providing the highest energy merges the informal network that drives innovation with the formal structures that drive performance. The result is a fast flowing, errorless processes that deliver outputs seamlessly to customers whilst achieving mutually shared objectives. Yet this vision is only rarely attained due to ‘silos’ that create barriers between teams. Silos undermine the effectiveness of the organisation, drain energy, slow responsiveness times, limit innovation and create political cultures focused more on internal issues than delivering products and services to customers. In order to respond quickly to customer needs and to drive change and innovation. We will help employees to work effectively with others beyond their own teams. We call this "Silo Busting". "Silo Busting" is about breaking down the debilitating silo walls. We provide leaders with commonsense tools and processes that can be used for immediate impact and which enable more effective integrated communication and cross team collaboration. Silo Busting tools can be quickly learned and used by leaders and change agents within organisations so that new practices can become self sustaining.
How much more could be achieved if everyone were fully engaged in the change process? Engaging employees, suppliers, customers is becoming harder and harder. Big table meetings, PowerPoint presentations are now old hat and 'talking to" people can be a waste of time. Cutting up the boardroom table into small pieces is recommended. People are best engaged in a small table meeting, like a cafe. As soon as more than six people sit around a big table, the dynamic changes significantly. The big table power power play reduces the effectiveness of that meeting and buy-in from the participants. We will teach you "small table" techniques that will reduce the time spent on meetings whilst significantly increasing the potential for better, more informed decisions.
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TinCAN*
Learning Company
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